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Emotional Intelligence in Everyday Communication: A Practical Guide to Building Better Connections

Understanding Emotional Intelligence Emotional Intelligence (EI) , often referred to as Emotional Quotient (EQ) , is the ability to recognize, understand, manage, and influence emotions — both your own and those of others. Unlike IQ, which is relatively fixed, EQ can be developed and improved over time. In today’s emotionally complex world, high emotional intelligence…

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